Master in Business Studies (MBS) 17 years of experience in E-Commerce & Digital - Bilingual in English.
Fallen into the web in the 2000s in Dublin during the economic boom and the Internet bubble, this channel has always fascinated me by its potential, the size of its catchment area and its rapid evolution.
17 years later, still active in the digital & e-business, I had the chance to observe the evolution of consumer behavior, a new world led by community of Consumers (or "consum'actor") ....
Today, the company must learn to put the consumer at the center of its problems and integrate new interactions with him. It shall include all the new data and new tools available...
Through my experience, I like, in my professional life, actively participate in this development at the heart of the company...
> Definition & implementation of the digital strategy > Activation of a network of reliable experts on specific themes and according to needs (Writing, Graphic design, UX, data, dev, recruitment…) > Support & management of teams, training and skills transfer;
To guarantee your growth, I help you and your team on the implementation ....
Web-marketing director 10 month contract As the head of the web-marketing department for Photoweb.fr, a French leader in the field of online photo development, and a pure player and specialist in photo products, my mission has been to manage the web-marketing service with a team of 10 people :
Conduct and follow up the process of new customer sourcing performance: SEA, private sales, affiliation...
Conduct and follow up of loyalty program performance: segmentation, promotional activities ...
Conduct and follow up of SEO performance and continuous improvement: positioning, ergonomics ...
Conduct and follow up graphics development
Head of the global marketing budget, sales, product and new service performances.
• Newly created position: Adapt, track and boost sales from www.cresus.fr while integrating the strategy within the context of traditional trade
• Management of marketing budgets
• Define and track web-marketing plan, annually.
• KPIs definition and monitoring and monthly reporting to management
• Team coordination and that of external service providers (managing a team of 5)
• Monitoring of various levers: SEO, SEM, Usability, Affiliate, Display, Retargetting, web 2.0 (blog: www.lovetime.fr) and E-business market intelligence
• Implementation of customer care and loyalty strategy
• Implementation of m-commerce strategy (cresus.mobi)
New post : Implementation of operational marketing and web development :
Internet development : In partnership with the production manager and director of the 25 travel agencies, creation of the BtoC website www.ailleurs.com. Elaboration and implementation of the Internet strategy: SEO, affiliation progam (public Idea), newsletter. KPI monitoring.
Off-line Marketing of the 25 Travel agencies of the group: Uniformity of the image, customer relations, preparations for exhibitions, creation of materials for trade shows, creation of brochures and all marketing tools ...
BtoB marketing for all brands of the group: Ailleurs, Afrique Authentique, Guyane Authentique, Stratéo : standardization of the image, publications, exhibitions ...
Internal communication: creation of the internal newsletter ...
Hostelworld.com is a site selling beds in hostels or low budget hotels and tours for independent travelers. The head office is based in Dublin, Ireland.
In the premise of the Internet and online marketing, my job was to market hostelworld.com online with the techniques of the moment. It was important to learn about new techniques and technologies in the market.
We had recorded more than 200 DNS (hostelworld.com but www.hosteldublin.com, hostelireland.com, hostelaustalia.com ...) The next step was to track the natural search with regular submissions.
Création de nouvelles opportunités en B to B : Promotion du System Inbox (pour hôtels) à des clients potentiels. Définir les stratégies et les mettre en application.
B to B marketing : Promotion of System Inbox (for hostels) to potential customers. Define strategies and implement them.
B to C Marketing: Finding new customers and retaining existing customers. (+ newsletter information about the company) ....
Internet Marketing: Advertising of 200 websites on search engines and directories.
Implementation of KPIs and monthly reporting
Reporting with Webtrends software and Web Position of our affiliated sites.